Privacy policy

Privacy Policy

Last updated: June 2026

At R&M Vision, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails and marketing communications (only when permitted)

Payment Processing

All payments are processed securely through trusted third-party payment providers. R&M Vision does not store your complete payment card information.

Shipping & Order Fulfillment

We use your information to process, package, and deliver your orders through our fulfillment and shipping partners.

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send promotional offers, updates, and product announcements.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic

  • Personalize content and advertisements

You can manage or disable cookies through your browser settings.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties that help us operate our business, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Marketing platforms

These providers only receive the information necessary to perform their services.

Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict certain processing activities

  • Withdraw consent

  • Request data portability

To exercise any of these rights, please contact us using the information below.

GDPR Rights (European Union)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to object

  • Right to data portability

Children's Privacy

Our products and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is completely secure.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated revision date.

Contact Information

If you have questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us:

R&M Vision
Email: contact.rmvision@gmail.com

We will respond as quickly as possible and in accordance with applicable privacy laws.